FAQ

Where do your products come from?
All Puro Helsinki products are sourced from Finnish producers and brands. We work with Finnish craftsmen who keep the sauna tradition alive.

How do I use a Löyly Sachet?
Add the sachet to a few litres of warm water in your sauna bucket. Let it steep for +/- 20 minutes. Pour slowly over the hot stones. Breathe in. Enjoy. The sachet is single-use and fully biodegradable.

How quickly will my order be delivered?
Orders within Finland are delivered within 2-4 working days via Posti. For Europe the delivery time is 3-7 working days.

Are there any offers?
Yes — until the end of the year: a Löyly Sachet with every order.

Can I return my order?
Yes — you have 14 days to return your order. Contact us at info@purohelsinki.fi for a return label.

How can I contact you?
Send an email to info@purohelsinki.fi. We respond within 1 working day.